
Sentrilock Mobile App Update
Required and Effective May 12th, 2025
This update is part of a quarterly process to ensure users are running the most secure and up-to-date version of the SentriKey® Real Estate app, supporting a more consistent and reliable experience across your organization.
What’s Changing
Beginning April 1 and continuing each quarter (1/1, 4/1, 7/1, 10/1), we will:
· Review adoption rates for all current mobile app versions.
· Identify the newest version with 95% adoption or higher.
· Set that version as the minimum required standard for continued app use.
For this cycle, the following versions meet the 95% threshold and will be the required minimum as of May 1, 2025:
· iOS – 5.74.1
· Android – 5.74.1
What to Expect
· Impacted agents will receive an in-app notification prompting them to update.
· Beginning May 12, 2025, any users not on the required version will be forced to update the app before they can continue using it.
Please Note: This update does not require a device or operating system upgrade. Users will only need to update the app version, not their physical phone or OS.