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Sentrilock Mobile App Update

Sentrilock Mobile App Update

Required and Effective May 12th, 2025

This update is part of a quarterly process to ensure users are running the most secure and up-to-date version of the SentriKey® Real Estate app, supporting a more consistent and reliable experience across your organization.

What’s Changing

Beginning April 1 and continuing each quarter (1/1, 4/1, 7/1, 10/1), we will:

· Review adoption rates for all current mobile app versions.

· Identify the newest version with 95% adoption or higher.

· Set that version as the minimum required standard for continued app use.

For this cycle, the following versions meet the 95% threshold and will be the required minimum as of May 1, 2025:

· iOS – 5.74.1

· Android – 5.74.1

What to Expect

· Impacted agents will receive an in-app notification prompting them to update.

· Beginning May 12, 2025, any users not on the required version will be forced to update the app before they can continue using it.

Please Note: This update does not require a device or operating system upgrade. Users will only need to update the app version, not their physical phone or OS.

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