Description

Blaine Little Momentum Seminars Training & Coaching

This is a 3 hour CE Class that is being offered for 50% OFF to the EMTAR membership.  Your membership SAVINGS for this class is $45.00. Price: $45.00 The Current State of the Customer Experience How to Break the Ice (with exercise) So, How Bad Could it Get? (with exercise) How to Build Trust Common Pitfalls of Customer Retention The 6 P’s of Customer Service Proximity Positioning The Power of Questions (with exercise) How to Resolve a Bad Customer Experience Not Every Challenge Has a Solution (with exercise) Express Gratitude for Your Clientele (with exercise) Customer Service Role Models (discussion and exercise) Red Flags of Bad Customer Service Referrals

Disclaimer: Educational content provided by instructors is intended for informational purposes only and may not reflect the views or endorsements of EMTAR or your firm. Real estate professionals are encouraged to assess all suggested practices carefully, refer to their office policies, and exercise due diligence. EMTAR assumes no responsibility for the accuracy or application of the information presented. By registering for or attending this class, you acknowledge and accept the terms of this disclaimer.